Professional Call Answering Services
A & B Services offers an easy, affordable, and valuable solution for outsourcing your services in South Africa.
Easy, affordable, real value!
Experience seamless communication:
A & B Services, where your business needs are our top priority. Let us handle your calls with professionalism and care, ensuring you never miss an opportunity.
A & B Services
Your Partner in Business
Your business is our business and adding value is our number one priority.
About
A & B Services
Your Partner in Business
ABS has offices on the South Coast and North Coast of KwaZulu-Natal. Outsource services to South Africa, it’s easy, it’s cost effective, it’s real value! This enables us to hire quality and qualified employees to assist your business.
We add value because we are a trustworthy, professional and friendly call answering service. We naturally add value because your staff can stay focused on their important tasks whilst we field calls accordingly.
We partner with your business by being the first point of contact when an existing or potential new customer calls in. We understand the importance of quality customer services which could turn into repeat business and referrals and we absolutely understand the importance of turning leads into sales.
TRUSTWORTHY SERVICE
A FRIENDLY APPROACH
EFFICIENT SOLUTIONS
VALUE-DRIVEN RESULTS
Why Outsource Your Calls
Efficient, Focussed & Scalable
We Speak your Language
We speak, read and write English fluently and our accents are easy to understand. South Africans has a friendly, helpful and hardworking outlook.
Skilled and Educated Professionals
South Africa’s high unemployment rate allows us to recruit from a vast pool of skilled, educated professionals, ensuring top-tier service for your business.
Our Time Zone aligns with Europe
Our time zone is favorable for European countries, especially the UK, ensuring our service hours align with yours for seamless and efficient business support.
Cost-Effective Solutions
Operating from South Africa lets us offer premium business support at lower costs. With a 45% lower cost of living than the UK, we provide high-quality, affordable services.
We are an Employer of Record
We handle all employment compliance, including payroll, taxes, contracts, and more, ensuring your business remains compliant without the administrative burden.
Reliable and Ongoing Recruitment
Staff turnover is costly and time-consuming. With us, there’s no need to rehire for reception or support roles. Our team ensures seamless, uninterrupted service.
What our Clients say!
Testimonials
“ABS has been an incredible asset to both our brands, ITonlinelearning and ITOL Recruit. As a bustling and growing online training company, we deeply appreciate their expertise in call answering, call directing, special projects, and level 1 customer support.
The staff at ABS go above and beyond to make our learners and prospective learners feel welcomed, heard, and assisted.
Utilizing ABS has enabled us to realize significant cost savings by offshoring call answering and support staff to their wonderful team based in South Africa. Additionally, this collaboration has reduced our need for extra office space and IT resources.
ABS has seamlessly integrated into our systems and truly feels like an extension of our team.
It’s inspiring to see how the right partnership can transform the way we connect with our learners. Building such meaningful collaborations not only enhances operational efficiency but also enriches the experiences of those we serve.
Thank you, ABS, for your continued dedication and professionalism!”
Get in Touch
Contact us
A & B Services – Your Partner in Business
